Frequently Asked Questions (FAQs)

Answering your questions about aerial thermal imaging and solar potential mapping.

About MyHEAT

Who is MyHEAT?

MyHEAT is a company known for empowering urban energy efficiency™ by addressing one of the biggest hurdles faced when engaging people about energy efficiency – its invisibility.

For years, MyHEAT has delivered its flagship rooftop heat loss product to partners across North America, bringing solutions based on award-winning technology created at the University of Calgary and behavioural nudging techniques to life. We’ve helped millions of home and business owners visualize and compare heat loss across entire cities, encouraging them to take action to save energy and money, while increasing their comfort level and well-being.

Since our launch, we’ve expanded offerings to promote the adoption of rooftop solar through our SOLAR Maps platform. Offered through a partnership with Google, we are working with cities to help residents with their first step on their journey to go solar.

For more information, visit our About Us page.

Are you a utility company, municipality, or government organization? Great, we’d love to chat about launching a program with you. Please contact us to set up an intro call and demo. 

If you’re an upstanding citizen, honorable academic, or admirable non-profit and you’d like to chat, please send a note to hello <@> myheat.ca and we’ll be in touch. 

MyHEAT’s mission is to reduce the energy required to heat and cool buildings.

Our HEAT Maps encourage building occupants to improve the thermal envelope of their homes, while our SOLAR Maps help homeowners identify if their rooftops are suitable for solar panels. These efforts reduce energy consumption and emissions.

MyHEAT is also Climate Neutral Certified. This means we have measured our carbon emissions, offset our footprint to a net of zero by purchasing high-quality, verified carbon offset and removal credits, and we have committed to reducing our emissions over time with actionable goals.

Heat Loss Maps

MyHEAT’s process starts with airborne thermal data collection. We integrate key benefits of a world-class thermal sensor, with patented processing methods that utilize computer vision and machine learning. With industry leading data fidelity and acquisition capabilities over traditional airborne cameras, thermal data can be collected for entire cities over the course of a few days.

The collected data is processed to reveal individual building’s heat loss details, as well as comparable energy efficiency metrics over an urban area. Our proprietary process includes an industry first—the ability to automatically correct for local changes in temperature, microclimate and elevation so all buildings are evaluated as if they were collected at a single instance in time. This allows us to compare urban heat loss over different dates as well as between houses, communities, and cities.

To learn more, check out our How Thermal Heat Loss Mapping Works page in more detail.

HEAT Maps encourage building occupants to improve the thermal envelope of their homes, reducing energy waste and the energy required for heating and cooling. This can be achieved through behavioral changes or participation in local weatherization programs, ultimately lowering greenhouse gas emissions.

Solar Potential Maps

MyHEAT has partnered with Google to apply the Project Sunroof technology in communities across Canada.

For specific questions regarding the Project Sunroof technology, visit Google’s Project Sunroof FAQ page.

SOLAR Maps help homeowners identify if their rooftops are suitable for solar panels. Switching to solar panels reduces a building’s reliance on energy from the electrical grid, thereby reducing emissions one building at a time.

Where We've Mapped

MyHEAT has mapped thermal heat loss insights for over 6 million homes across North America. 

A map of regions where MyHEAT Heat Loss Maps are available

In Canada, we have mapped several communities in Alberta such as Edmonton, Airdrie, St. Albert, Okotoks, Calgary, and more. 

We’ve also mapped locations in Saskatchewan, New Brunswick, and British Columbia, including cities like Saint John, Saskatoon, and Nelson.

In the US, we have mapped towns and cities in the states of Illinois, Michigan, Wisconsin, New York, Massachusetts, and Washington.

MyHEAT can map heat loss insights for new cities within a few nights, once a project contract is established. Get in touch to launch a HEAT Map for your customers or residents!

MyHEAT is proud to partner with Google Project Sunroof to provide solar panel maps in Canada. Currently, Solar Potential Maps are available in the following cities:

MyHEAT has the ability to create SOLAR Maps for hundreds of communities across Canada and the US. Get in touch if you’d like to launch one with us!

Privacy and Data

MyHEAT’s platforms are typically offered on an opt-out basis. Any removal requests for the HEAT Maps platform will be addressed within 1-5 business days. Any removal requests for the SOLAR Maps platform will be directed to the Google Project Sunroof resource.

No, MyHEAT cannot see into homes. The thermal camera used for our HEAT Maps platform cannot see through windows, roofs, or walls and we cannot identify any people or contents within the home. Read more in our Privacy Policy.

Other Questions

To learn more about MyHEAT and our heat loss and solar potential platforms, please contact us. 

Improve energy efficiency program results with compelling and comparable visual heat loss and solar potential insights, at city-scale.